Customer Promise

Customer Promise Ensures the Return of Existing Customers

Essential to Active Fire Management’s ongoing success is the repeat business achieved from customers who have previously used the company’s services.  Consultancy services, fire risk assessments and training courses have been extended this month to existing housing association and school customers who are coming back to Active Fire Management from previous years.   Customer retention is something that Active Fire Management are proud and the company owes this to its own Customer Promise which is adhered to by all staff, fire consultants, risk assessors and training instructors alike: